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PART THREE: Leadership by Design
– Part 3 of a 6-Part Series One question has increasingly shaped our thinking over the past decade. Why do equally capable people perform so differently under different leaders? We have come to believe that the answer is surprisingly simple. Great leaders do not directly determine how people perform. They create the environment that shapes…
PART ONE: Building Trust One Experience at a Time
– Part 1 of a 6-Part Series Yesterday I spent the morning coaching two experienced middle managers. Both were intelligent, capable and deeply committed to their work. Both had impressive track records and a genuine desire to do a good job. Yet they had reached a point where working together had become increasingly difficult. Their…
Return on Investment – Leadership Development
One of the enduring challenges facing leadership development is proving its return on investment. Finance professionals are rightly expected to ensure that organisational resources are invested wisely. They are accountable for the stewardship of company assets and naturally ask an important question: What is the return? The difficulty is that leadership development seldom produces immediate,…
Mistaking Cynicism for Intelligence
There’s a pattern I’ve started to notice more and more in organisations. Some of the most technically capable people, the ones the business almost protects, are also the ones who quietly erode it. They’re smart. Experienced. Often right, at least in part. But they carry a consistent negativity that seeps into conversations, meetings, and ultimately…
The Hidden Dimension of Leadership
I was recently chatting with an HR colleague about the extensive use of psychometric assessments in leadership selection and development. Despite the sophistication of many of these tools, we both reflected on a familiar organisational experience. People are promoted into increasingly senior leadership roles, appear to have all the right credentials, perform well initially, and…
Negotiation with Heart: Lessons from a Lobola Moment
Sometimes, as a facilitator, you walk into a session not knowing how it will unfold. You carry your experience, your models, your years in the game, but the unexpected moment arrives and shifts everything. As part of our advanced leadership development program, we explore “leadership moments”, those often quiet, sometimes loud moments that shape a…
